Careers
Available Positions
Position: Business Analyst
We are seeking a detail-oriented and analytical Data Analyst to support enterprise data initiatives involving data integration, migration, reporting, and business intelligence. The ideal candidate will have experience working with multiple data sources, performing data analysis and profiling, and supporting data-driven decision-making across business and technical teams.
This role will collaborate closely with stakeholders to gather business requirements, support data modeling efforts, maintain dashboards and reports, and ensure data quality throughout migration and integration projects.
*Bachelor’s degree in Computer Science, Information Systems, Data Analytics, Business Analytics, or a related field preferred. Equivalent professional experience may be considered in lieu of a degree.
- Coordinate and consolidate data from multiple organizational data sources.
- Perform data profiling, discovery, and validation activities.
- Gather, analyze, and interpret business and technical requirements.
- Create and maintain data documentation, mapping documents, and data dictionaries.
- Support data modeling, database design, and integration efforts.
- Clean, transform, and validate datasets to ensure data integrity and accuracy.
- Develop and execute SQL queries to extract, analyze, and report on data from relational databases.
- Maintain and enhance existing dashboards and reporting solutions.
- Support data migration and integration initiatives across legacy and modern platforms.
- Collaborate with cross-functional development, analytics, and business teams.
- Minimum of two (2) years of experience working on data migration or data integration projects.
- Hands-on experience with: Data cleansing and validation, Running basic and ad hoc reports
- Maintaining dashboards and reporting tools
- Minimum of two (2) years of SQL experience writing complex queries against relational databases.
- Strong analytical, problem-solving, and organizational skills.
- Ability to communicate effectively with both technical and non-technical stakeholders.
- Experience with programming languages commonly used for data analysis, such as Python or R.
- Experience with data visualization and BI tools such as Tableau, Power BI, or Looker.
- Experience completing two or more full-scale data migration projects (legacy-to-cloud or legacy-to-modern ERP/CRM).
- Experience working within a software development or technical project team.
- Familiarity with Agile/Scrum methodologies and collaborative delivery environments.
Preferred Skills:
- Data analysis and reporting
- Data mapping and transformation
- Relational databases and SQL optimization
- Dashboard development and maintenance
- Business process analysis
Data governance and documentation - Cross-functional collaboration
Position: Senior Application Programmer
We are seeking an experienced Senior Application Programmer to support the design, development, maintenance, and optimization of enterprise web applications and associated database systems. This role requires a highly skilled technical professional capable of independently developing solutions, troubleshooting complex system issues, and providing technical leadership across application development initiatives.
The ideal candidate will have strong experience in web application development, database integration, reporting services, and software maintenance within enterprise environments. This individual will also collaborate closely with project teams, stakeholders, and agency personnel to ensure high-performing, scalable, and reliable application solutions.
*Bachelor’s degree in Computer Science, Information Systems, Software Engineering, or a related technical field preferred. Equivalent professional experience may be considered in lieu of a degree.
- Design, develop, code, compile, test, debug, and document new and existing web applications.
- Provide maintenance, enhancement, and support for enterprise applications and associated databases.
- Research, troubleshoot, and resolve highly technical application, database, and system software issues.
- Analyze business and technical requirements and recommend appropriate technical solutions and system improvements.
- Design database structures, define data elements, and maintain technical data documentation and dictionaries.
- Develop and support ETL processes, reporting solutions, and data integration workflows.
- Monitor and improve application performance, reliability, scalability, and data integrity.
- Prepare and manage work plans, timelines, and project deliverables to ensure timely completion.
- Participate in Agile/Scrum ceremonies including sprint planning, stand-ups, retrospectives, and design sessions.
- Provide technical guidance, mentorship, documentation, and knowledge transfer to client or agency personnel.
- Collaborate with developers, analysts, project managers, and business stakeholders throughout the software development lifecycle.
- Review and audit replacement software systems and recommend performance enhancements and operational improvements.
- Minimum of five (5) years of experience in web application development using third-generation programming languages (3GL).
- Minimum of two (2) years of experience with:
- SQL Server Integration Services (SSIS)
- SQL Server Reporting Services (SSRS)
- Strong experience with:
- Application debugging and troubleshooting
- Relational databases and SQL
- Web application architecture and support
- Systems analysis and technical documentation
- Ability to work independently on complex technical assignments with minimal supervision.
- Strong written and verbal communication skills.
- Two (2) or more years of experience developing web applications using:
Visual Basic .NET (VB .NET)
Classic ASP (Active Server Pages) - Experience working in Agile/Scrum development environments.
- Experience supporting government, enterprise, or large-scale business applications.
- Familiarity with application modernization and legacy system support.
- Experience mentoring junior developers or providing technical leadership.
Preferred Skills
- Full software development lifecycle (SDLC)
- SQL Server database development
- ETL and data integration
- Reporting and dashboard development
- Performance tuning and optimization
- Technical documentation and knowledge transfer
- Agile methodologies and team collaboration
Position: End User Technical Support Analyst
We are seeking a customer-focused End User Technical Support Analyst to provide enterprise-level service desk support in a fast-paced technical environment. This role serves as the first point of contact for users seeking technical assistance and is responsible for troubleshooting, resolving, documenting, and escalating incidents as needed.
The ideal candidate will possess strong communication and customer service skills, basic technical troubleshooting experience, and the ability to support users through phone, remote desktop, and ticketing system interactions. This position may require availability for evening, weekend, or overnight shifts based on operational needs.
*Associate degree in Information Technology, Computer Science, or a related field preferred. Equivalent professional experience may be considered in lieu of formal education.
- Serve as the first point of contact for enterprise service desk and technical support requests.
- Respond to and resolve incidents, service requests, and technical issues via phone, email, chat, or ticketing systems
- Perform basic troubleshooting for hardware, software, network connectivity, and end-user application issues.
- Provide remote desktop support and step-by-step guidance to users experiencing technical problems.
- Document incidents, troubleshooting steps, resolutions, and escalations within the ticketing system.
- Escalate unresolved or critical issues to appropriate on-call or higher-level technical support teams.
- Monitor support queues to ensure timely response and resolution in accordance with service level agreements (SLAs).
- Assist users with password resets, account access, workstation setup, peripheral support, and basic system configurations.
- Maintain professionalism and excellent customer service during all user interactions.
- Collaborate with technical teams and management to improve support processes and user experience.
- Support multiple work locations and maintain flexibility for assignments as directed by management or contract requirements.
- Experience providing technical support in a help desk, service desk, or desktop support environment.
- Basic knowledge of:
- Computer hardware and software troubleshooting
- Microsoft Windows operating systems
- Remote desktop support tools
- Networking fundamentals
- Ticketing and incident management systems
Strong verbal and written communication skills. - Ability to troubleshoot issues efficiently while maintaining a high level of customer satisfaction.
- Ability to work independently and collaboratively in a 24×7 operational support environment.
- Experience working in an enterprise-level service desk environment.
- Experience with computer repair and basic networking support.
- Strong customer service and interpersonal skills.
- Experience writing clear and concise escalation notes and technical documentation.
- Familiarity with IT service management (ITSM) processes and tools.
- Previous experience supporting multiple locations or distributed user environments.
Preferred Skills
- Incident management and ticket resolution
- Remote desktop troubleshooting
- User account and access support
- Hardware and peripheral troubleshooting
- Customer communication and conflict resolution
Documentation and ticket escalation - Time management and multitasking
Work Environment
- Position may require evening, overnight, weekend, or on-call support based on business or operational requirements.
- Candidates must be available to support assigned work locations and facilities as required during the term of employment or contract assignment
Position: Senior Network Security Engineer
Onsite in Baton Rouge
90-120/hr
A-B Solutions is seeking a highly skilled and energetic Senior Network Security Engineer proficient in Palo Alto to lead the design, implementation, and management of advanced cybersecurity solutions.
- Palo Alto Firewall Policy Management
- Layer 2 Networking and Layer 3 Routing
- XSoar and CorTex Management
- External Dynamic List Management
- Indicators of Compromise and Threat Hunting
- Iron Skillet / Zero Trust Policy creation
- Managing multiple brands of switches and edge devices
- Creating network segmented business units by individual subnets/LANs.
- Managing multiple brands of switches and edge devices
- Creating network segmented business units by individual subnets/LANs.
- Palo Alto Firewall Policy Management
- Zero Trust Policy management
- Threat Intel Management
- Network Monitoring and Troubleshooting
- Security Best Practices
- Cyber Incident Response
- Panorama Management
- Advanced network troubleshooting with basic hardware and software components
- Knowledge of security patching and maintaining network infrastructure
- Cyber Incident Response and Business Restoration
- Create, modify, and optimize firewall policies and rules to enhance security
- Advanced network troubleshooting with basic hardware and software components
- Knowledge of security patching and maintaining network infrastructure
- Create, modify, and optimize firewall policies and rules to enhance security
- Ensure firewall policies align with our organizations security policies and compliance requirements
- Investigate and troubleshoot firewall related issues, including performance and connectivity problems
- Implement security best practices to safeguard the organization’s network and data
- Plan and execute patch management, firmware updates, and software upgrades
- Participate in incident response activities and assist with mitigating security breaches
- Palo Alto Firewall experience
- Cisco Nexus IOS experience
- Network experience with many different layer 2 and layer 3 manufactured devices
- Resolving existing network security issues including vulnerability detections
- Data analysis, Application Rationalization, and migration
- Third party software to be migrated and handled on a case by case basis
- IPSEC Tunnel creations
Position: Senior Systems Administrator
Onsite in Baton Rouge
90-120/hr
A-B Solutions is seeking a highly experienced Senior Systems & Infrastructure Engineer to support enterprise infrastructure modernization, virtualization, server management, network architecture, and disaster recovery initiatives. This role is responsible for designing and managing complex server and network environments while ensuring high availability, security, scalability, and operational efficiency across enterprise systems.
The ideal candidate will possess extensive experience with Windows server administration, virtualization technologies, Active Directory management, infrastructure migrations, backup and recovery strategies, and enterprise endpoint solutions. This individual will collaborate with technical teams and stakeholders to support strategic infrastructure initiatives and operational support activities.
- Design and support enterprise LAN/WAN and Wi-Fi network topologies
- Architect and manage Tier 1, Tier 2, and Tier 3 server and workstation environments
- Develop and maintain backup and disaster recovery strategies for servers, network devices, and business-critical applications
- Perform application rationalization assessments to ensure compatibility within new server and network environments
- Strategize and execute network and server migration plans with minimal operational disruption
- Manage and maintain complex Windows server environments across enterprise infrastructure
- Administer and support virtualization platforms including Microsoft Hyper-V, VMware ESXi, and/or Citrix XenCenter
- Oversee server security, automate administrative tasks, and lead system upgrade initiatives
- Build, restore, secure, and maintain on-premises Active Directory environments
- Monitor and manage IT ticketing systems, ensuring tickets are updated with accurate and detailed technical information
- Support infrastructure modernization and endpoint management initiatives
- Assist with troubleshooting, performance tuning, and operational support for enterprise systems and services
- Collaborate with technical teams on infrastructure planning, migration, and implementation projects
- Extensive experience managing enterprise Windows server environments
- Hands-on experience with Microsoft Hyper-V, VMware ESXi, and/or Citrix XenCenter virtualization platforms
- Strong knowledge of server security, automation, patching, and system upgrade processes
- Experience managing, restoring, and securing on-premises Active Directory environments
- Knowledge of enterprise network design, topology, and infrastructure support
- Experience developing backup and recovery strategies for enterprise systems
- Proficiency using enterprise IT ticketing systems and documenting technical work accurately
- Strong troubleshooting, analytical, and problem-solving skills
- Ability to manage multiple projects and priorities in fast-paced environments
- Excellent communication and collaboration skills
- Experience with user profile analysis and migration
- Experience with desktop and mobile device imaging and user transition support
- Experience with data analysis, application rationalization, and infrastructure migration projects
- Familiarity with third-party software migration and integration activities
- Experience supporting Cisco Nexus infrastructure environments
- Experience with CrowdStrike Endpoint Protection
- Experience with enterprise endpoint management software
- Knowledge of disaster recovery backup solutions and business continuity planning
- Windows Server Administration
- Active Directory
- Microsoft Hyper-V
- VMware ESXi
- Citrix XenCenter
- LAN/WAN Networking
- Wi-Fi Infrastructure
- Server Security & Hardening
- Infrastructure Automation
- Disaster Recovery & Backup Solutions
- Endpoint Management
- Cisco Nexus Infrastructure
- CrowdStrike Endpoint Protection
- Application Rationalization
- IT Ticketing Systems